RETURNS AND REFUND POLICY
If an item purchased from Wordmagic Publishing is faulty, any related return and refund rights we offer you will apply in addition to, and do not limit, other rights and remedies you may have under law, including under the Australian Consumer Law.
Please notify us of faulty items by contacting us within 30 days from receipt of delivery.
Faulty items do not have to be returned in their original packaging but must be packaged appropriately to avoid damage during the return shipping process.
Factors such as age, price, the item's condition and the disclosures made about the item may be relevant to your return and refund rights under the Australian Consumer Law. The Australian Consumer Law also applies to used and refurbished items.
Wordmagic Publishing is not required to accept any returned item that, as a result of customer negligence, misuse or tampering is, damaged, missing parts or in unsalable condition.
If you are returning a faulty item after the Free Returns window or the item is not eligible for a Free Return, please or firstname.lastname@example.org for shipping details.